Normal Motors (GM) has began to restore Tesla autos at its dealerships, making it a rising new enterprise for the legacy automaker.
“That’s a rising enterprise for us. I gotta say it’s a brand new enterprise,” mentioned GM President Mark Reuss throughout the automaker’s Investor Day 2022.
To this point, GM sellers have fastened greater than 11,000 Tesla autos. Normal Motors famous that it has service facilities situated inside 10 miles of 90% of the US inhabitants, making it a handy place to achieve when prospects have to restore their automobiles—electrical or in any other case.
Tesla doesn’t have dealerships because it has a direct-to-consumer gross sales mannequin. Nevertheless, the EV producer has multi-purpose Tesla Facilities that deal with gross sales, service, and deliveries. It additionally has Tesla Cell Service, enabling homeowners to get their automobiles repaired wherever.
As a long-established automaker, Normal Motors has an in depth community of dealerships that provide restore providers. Tesla has grown exponentially in the previous few years in manufacturing and gross sales.
With its rising fleet, although, Tesla must develop its buyer care providers. The Texas-based EV automaker is working onerous to ship good restore providers to its prospects by constructing extra supporting infrastructure for its rising fleet and buyer base.
For example, Tesla has began ramping up development on Supercharger stations worldwide and constructing extra multi-purpose facilities with service services. Elon Musk admitted that Tesla must enhance its service services. In September, Musk famous that he’s spending a variety of private time growing Tesla service.